Frequently Asked Questions
At Pulito Group, we believe great partnerships start with clarity. Below, you’ll find answers to the questions we’re most often asked about our commercial and sector cleaning services across Melbourne.
About Our Services
What types of cleaning services do you offer?
We offer a full range of commercial cleaning and facility maintenance services including office cleaning, construction site cleaning, hospitality cleaning, medical and childcare cleaning, and more. We also provide window cleaning, grounds maintenance, waste removal, and professional hygiene services.
Do you clean in specific industries only?
No. Pulito Group was built to serve all industries. From construction and corporate offices to hospitality, aged care, and retail, our sector cleaning services are tailored to each client’s unique environment.
Do you provide cleaning for residential properties?
While we specialise in B2B commercial cleaning, we occasionally work with property managers and real estate groups for display homes, end-of-lease cleans, and pre-sale preparations.
Quality, Staff & Safety
How do you ensure quality and consistency?
We operate with strict quality control processes — including cleaning checklists, regular audits, and client feedback loops. Adrian and Marty personally oversee operations to make sure every job meets Pulito’s high standards.
Are your cleaners trained and insured?
Yes. Every member of our team is fully trained, insured, and inducted to comply with Australian safety standards. We also conduct site-specific safety briefings for new clients or complex environments.
Do you use eco-friendly products?
Absolutely. We use safe, non-toxic, and environmentally responsible products that protect both your people and the planet, without compromising results.
Scheduling & Pricing
How often can you clean my site?
That’s completely up to you. We offer flexible cleaning schedules. Daily, weekly, fortnightly, or custom, depending on your operations, traffic, and budget.
Do you lock clients into long-term contracts?
Never. We believe in earning your business, not trapping it. Pulito Group operates on no lock-in contracts, giving you flexibility and confidence.
How does your pricing work?
Our pricing is transparent and tailored to your site’s size, scope, and frequency. You’ll always receive a detailed quote with no hidden fees or surprise charges.
Coverage & Support
Where do you operate?
We’re based in Melbourne and primarily service the South East and Metro Melbourne regions. However, we also handle regional projects on a case-by-case basis.
What happens if I need help or an urgent clean?
We’re available 24/7 for our clients. Whether it’s a last-minute clean-up, site emergency, or hygiene concern, our responsive team will act fast to help you.
How can I get started?
Simply book your free quote online or contact us directly. We’ll visit your site, assess your needs, and create a tailored cleaning plan that suits your business.
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